TERMS AND CONDITIONS
Use of www.bubblebase.co.uk / bubbletea.wales and the services provided via it (the “Site”) are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with the site. The site is provided by RRKD VARSANI LTD T/A Bubblebase.
- Availability of the Site
We will endeavour to ensure that the Site is available 24 hours per day without any interruptions. However, we reserve the right to make the Site unavailable at any time or to restrict access to parts or all of the Site without notice. The Site is a general information service. We will endeavour not to make it misleading, but we cannot represent that the information accessible on or via the Site is accurate, not-misleading, complete or up to date.
- Use of the Site
The Site is designed for your personal, non-commercial use and you must not use it in any other way without our consent. You may print off one copy, and may download extracts, of any pages(s) from the site for your personal reference only. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell the Site or any materials or information in the Site or the structure, overall style and program code of the Site without our consent. If you wish to make a request for consent, please contact email@example.com If you print off, copy or download any part of the site in breach of these terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
- Your Contributions
You agree to only use the Site for lawful purposes and that any information that you provide in connection with, or which forms part of, the Site will be, as far as you are aware, true and accurate and will not infringe any copyright or trade mark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term. We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via the Site.
The Site includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work. You may link to the home page of the Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, We reserve the right to withdraw linking permissions without notice.
- Data Protection
- Intellectual Property
The Site, its style and structure, and the materials and information on the Site are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents on the Site assert their moral rights.
- Our Liability
Since the Site is both free and available to all, it is a condition that your use of the Site is at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network. We shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any such reliance placed on such materials by any visitor to our site,
Except as expressly provided in this User agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.
Save as provided below and to the extent permitted by law, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the Site for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.
Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the Site shall be limited to £50. Notwithstanding any other provision of this User Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
- Small Print
Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this User Agreement affects your statutory rights as a consumer.
If you believe that your intellectual property or other rights are being infringed by the Site, or if you are dissatisfied with the Site or any aspect of our service, in the first instance please contact firstname.lastname@example.org
- The Information we collect
Information is collected from you when you register with us, when you visit the site, when you correspond with us and when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our registration page and order form. In addition, we may collect your IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
A cookie is a small amount of data sent from our server and stored on your computer’s hard drive. We use google analytics cookies on the site. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
- Why we collect it
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. We also use the information to notify you about changes to our service. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 5). You may update the answers to your questions at any time.
- Who we disclose it to
5.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
5.2 If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
5.4 In order to provide you with services we may share your personal information with members of our corporate group and also with our trusted service providers.
5.5 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
- Data Protection
The Company is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
- Automated decisions
Parts of the site are automatic and we may process your personal data as part of the site.
- Accessing and updating your personal information
The Data Protection Act gives you the right to access information held about you subject to the payment of any legally applicable fee. We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from email@example.com
- External Links
The site may contain links to other sites. The Company is not responsible for the privacy practices or the content of such websites.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
mobile application is owned and operated by Bubblebase, who are the controller of all stored data.
PepperHQ Ltd operate as a processor of data for Bubblebase App.
Information we collect about you through Bubblebase App.
We collect information about you when you:
– register to use Bubblebase App;
– attempt to check in to one of our stores;
– register your debit or credit card details;
– upload a profile photo, and
– use the payments facility in Bubblebase App to pay for your purchase.
This information is collected, stored and processed under Article 6(1)(b) of the GDPR, “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract” i.e. We need this data for you to be able to use the App for it’s primary purposes.
Using your information
Collecting personal information in Bubblebase App (name, email address, date of birth) helps us to better understand what you need from us.
We use your information to:
– improve the functionality and performance of Bubblebase App;
– personalize our services to you;
– tell you about important changes to Bubblebase App and related services, and
– manage promotions, competitions, customer surveys and questionnaires.
Your personal information is safe with us and will never be released to third party companies for marketing purposes.
Bubblebase App captures your geographic location when you attempt to “check in” to one of our stores. We do this to identify which store you are in or near to allow you to pay using Bubblebase App, and to provide an enhanced visitor experience (for example, through digital loyalty cards). We will only capture this information with your consent. Bubblebase App also captures basic usage metrics to help us identify any problems and to make improvements in the future. These metrics also help us understand how people use Bubblebase App and how many people use the different functions within Bubblebase App.
Your contact details and personal information may be used to send direct marketing messages to you via your contact details provided. This is done only with your explicit consent, which can be withdrawn at any time from the “MyAccount” options within the app. You may refuse consent for marketing messages without detriment to any other areas of functionality within the app.
Information We Capture
We provide enhanced store visit experiences when you choose to “check in” to one of our stores and allow you to pay using Bubblebase App. You may prevent Bubblebase App from accessing your device’s location services, or turn off the location services of your Mobile Device. Doing so will impact the capability of Bubblebase App and prevent you from enjoying an enhanced experience.
Data you share with us (Including information you give us when signing up, and information which is shared automatically, such as Device ID, and IP address)
We use this data to log you in to Bubblebase App and it helps us understand our customers better and present you with appropriate offers and promotions. Your data is stored in an encrypted database and transferred over a secure network connection. You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.
Data you share with us if you log on through Facebook (Including your gender, date of birth, profile photo)
We use this data to log you in to Bubblebase App, and it helps us understand our customers better and potentially present you with offers and promotions. Your data is stored in an encrypted database and transferred over a secure network connection You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.
Your Card details
Your card details are not stored on Bubblebase App and they are only used in accordance with your top-up instructions. Your card details are stored with our payment gateway partner – Judopay – who are a Level 1 certified PCI-DSS Service Provider. You will have to use this payment facility to pay for your purchase in the app
Your profile photo
Your profile photo is used in store to verify your identity. If you ask us to, we will update, correct or delete your profile photo. However, you must have a profile photo if you wish to use Bubblebase App to collect your purchases in-store.
Your purchase history
We use your purchase history to provide personalized offers and analyse which products and rewards are most likely to interest you.
Data storage, protection and your right to access and erasure
Your data is stored in an encrypted database and transferred over secure network connections. We will store your information for as long as your account exists in Bubblebase App. If your user account is entirely inactive for a period of 12 months or more, we will delete your account. If you ask us to, or if you delete your account, we will delete the information linked to your account which can identify you personally, including your profile photo and personal details.
You may ask us, at any time, to provide to you confirmation that your data is being processed and access to your personal data. This will generally be provided within 7-21 working days.
Marketing and research
If you agree, we may contact you:
– with offers and information about Bubblebase products or services.
– for customer research, e.g. to help improve our service.
You can ask us to stop contacting you for marketing and/or research purposes by following the instructions in any such communication or by emailing us at firstname.lastname@example.org
Disclosing your information
We will never disclose your information to anyone outside of Bubblebase Limited except:
– Where we have your consent
– Where we are required or permitted to do so by law
– To any successors in title to our business.
If we ever transfer your personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
Accessing your information
To obtain a copy of the information we hold about you, email us at email@example.com. Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
Changes to our policy
This policy replaces all previous versions and is correct as of May 2019. We reserve the right to change the policy at any time.
If you have any queries, please contact us at firstname.lastname@example.org